Cookie Policy
Last updated: 6 June 2026
1. Introduction
This Cookie Policy explains how Herbal Therapy Sheffield uses cookies and similar technologies on herbaltherapysheffield.co.uk.
Cookies help our website function properly, remember your preferences, improve your browsing experience, understand how visitors use our website, and support certain features provided through Squarespace and connected services.
This Cookie Policy should be read alongside our Privacy Policy, which explains how we collect, use, store and protect personal information.
2. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They enable websites to recognise your device and remember information about your visit.
Cookies may be:
• Session cookies, which are deleted when you close your browser; or
• Persistent cookies, which remain on your device until they expire or are deleted.
Cookies can be set by us ("first-party cookies") or by third-party providers whose services are used on our website ("third-party cookies").
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation, security and functionality of our website and cannot be switched off through our cookie settings.
They may be used to:
• remember your cookie preferences;
• maintain website security;
• enable page navigation;
• support spam prevention measures;
• facilitate appointment booking functionality;
• operate shopping basket and checkout features;
• support customer account access where available; and
• ensure core website functions operate correctly.
Some necessary cookies are provided by Squarespace and may vary depending on the features enabled on our website.
Because these cookies are essential to provide the website and services you request, your consent is not required for their use.
3.2 Analytics and Performance Cookies
Analytics and performance cookies help us understand how visitors interact with our website so that we can improve its content, design and functionality.
These cookies may collect information such as:
• browser type;
• device information;
• pages visited;
• links clicked;
• searches performed;
• scrolling activity;
• referral sources;
• timestamps; and
• approximate location information derived from IP addresses.
Where required by law, we will obtain your consent before placing analytics or performance cookies on your device.
3.3 Functional Cookies
Functional cookies may be used to remember choices you make and enhance your experience when using our website.
These cookies may support features such as:
• remembering preferences;
• appointment booking services;
• customer account functionality; and
• other optional website features.
Where functional cookies are not strictly necessary, they will only be used with your consent.
3.4 Third-Party Cookies and Connected Services
Our website may use third-party services or integrations that place cookies or use similar technologies.
Depending on how our website is configured, these services may include:
• Squarespace
• Acuity Scheduling
• Payment service providers
• Newsletter providers
• Embedded content providers
• Google console
• Other website integrations.
These third parties are responsible for their own privacy and cookie practices. We recommend reviewing their privacy and cookie policies for further information.
4. Cookie Summary
The exact cookies used may change from time to time as Squarespace and other service providers update their systems.
The categories of cookies that may be used on our website include:
Cookie Category Purpose Typical Duration
Strictly Necessary Website operation, security and consent management Session or persistent
Analytics and Performance Website usage statistics and performance monitoring Varies
Functional Remembering preferences and enhancing functionality Varies
Scheduling and Booking Appointment booking functionality Varies
Commerce and Checkout Shopping basket, payment and checkout features Varies
For the most up-to-date information about cookies used by Squarespace-hosted websites, please refer to Squarespace's own cookie information and documentation.
5. Consent and Cookie Choices
When you first visit our website, you may be presented with a cookie banner provided through Squarespace.
We intend to configure the banner so that:
• strictly necessary cookies are active by default;
• non-essential cookies are disabled until you choose to accept them; and
• you can manage your cookie preferences.
If you choose to accept only essential cookies, non-essential cookies should not be placed on your device.
You can update your preferences at any time through the cookie banner settings where available.
You may also manage cookies through your browser settings. However, disabling strictly necessary cookies may affect the functionality of certain parts of the website.
6. International Data Transfers
Some service providers used on our website may process information outside the United Kingdom.
Where personal data collected through cookies is transferred internationally, we will ensure that appropriate safeguards are in place in accordance with UK data protection law. These safeguards may include adequacy regulations, the UK International Data Transfer Agreement (IDTA), or other lawful transfer mechanisms.
7. Your Rights
Where cookies collect personal data, you may have rights under UK data protection law, including:
• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure in certain circumstances;
• the right to restrict processing in certain circumstances;
• the right to object to certain processing;
• the right to data portability in certain circumstances; and
• the right to withdraw consent where processing is based on consent.
To exercise your rights, please contact us using the details below.
8. Enabling, Disabling and Deleting Cookies
Most web browsers allow you to manage cookies through browser settings.
You can usually:
• view stored cookies;
• block cookies;
• delete cookies; and
• configure your browser to notify you when cookies are being placed.
Please note that disabling certain cookies may affect website functionality.
If you delete cookies from your browser, cookies may be placed again when you revisit the website, subject to your cookie preferences and browser settings.
9. Complaints
If you have concerns about how we use cookies or personal data collected through cookies, please contact us first and we will do our best to resolve your concerns.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk
10. Contact Details
If you have any questions about this Cookie Policy or how cookies are used on our website, please contact:
Herbal Therapy Sheffield
Email: sarahoakleywallis@gmail.com
Alternatively, you may use the contact form available on our website.
11. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in legal requirements, website functionality, or the services we use.
Any updates will be published on this page and will take effect from the date of publication.